At AEA CONTAINERS, we are committed to providing high-quality metallic containers and portable container solutions to meet the diverse needs of our customers. We stand behind our products and want to ensure that you are completely satisfied with your purchase. This is why we offer a comprehensive 30-day return policy for all our products including Container Cabins, Mobile Office Containers, and Storage Containers.
Return Policy Details: Time Frame: You have 30 days from the date of delivery to initiate a return. The item must be returned to us no later than 30 days from the delivery date.
Condition of Returned Items: Products must be returned in the same condition in which they were delivered. This means the containers should be free from any damage or modifications. Any signs of use or alterations may result in a partial refund or refusal of the return.
Return Process: Initiate a Return: Contact our customer service team at [Contact Information] to initiate the return process. Please provide your order number, the name on the order, and the reason for the return.Return Approval: Our team will review your return request and, upon approval, will provide you with all necessary details and arrangements for the return.Pickup Scheduling: We will take responsibility for arranging the transportation of the container from your location. We will coordinate with you to schedule a suitable pickup date and time.
Refunds: Once the returned item is received and inspected, we will process your refund. If the return is approved, the refund will be processed to the original method of payment within 7-10 business days. You will be notified via email once your refund has been issued.
Return Shipping: All return shipping costs and logistics will be handled by us. There will be no additional cost to you for returning a product.
Exceptions: Please note that certain types of items may be exempt from being returned due to their nature. If there are any exceptions, they will be clearly listed here.
Customer Support: If you have any questions about your product, our return policy, or need help with a return, please contact our customer support team. We are here to help you with any issues you may encounter.
Thank you for choosing AEA Containers. Your satisfaction is our top priority, and we value your trust in our products.